Doctors, patients and visits, all in one place.
MaxMed connects your care facility to a network of doctors. Triage patients by risk code, book video consultations and raise emergencies in real time.
One console
Run your facility in one place
Patients, doctors and emergencies side by side, on one screen.
Start a consultation from the patient record. A doctor joins on video and the status updates live on both sides.
Dr. L. Bianchi
General medicine
Inside MaxMed
The real console, screen by screen
What your operators and doctors see every day. The console itself is in Italian.
Every patient, one list
Each patient shows their risk code, status, age and the operator who registered them. Start a video call or a prescription in one click.
The details
More features your team will use every day
Medical equipment inventory
Keep track of every device on site, with usage statistics.
Team skills directory
Each operator lists their skills, so the right person takes each patient.
Messaging with doctors
Chat with the doctor before or after a consultation.
Training courses
Courses for operators, with attendance and progress tracked per lesson.
Quick patient registration
Register a new patient straight from the dashboard, in one form.
Guided onboarding
Your request is reviewed by our team, then a guided tour shows you around.
Monthly reports
Consultations and prescriptions per month, ready to download.
Invoices in one place
Subscription and service invoices, available to view or download any time.
Coupons and scholarships
Discount codes on subscriptions, and scholarships that cut the cost of courses.
Built for Italian care teams
The whole console is in Italian, from patient records to invoices.
See it working with your own patients.
We'll walk your team through the operator console, step by step.
How it works
Up and running in three steps
From your first request to your first video consultation.
- Request accessIn review
Facility
RSA Villa Serena
Send requestCity
Bologna
1Request access
Tell us about your facility in a short form. Our team reviews every request and gets back to you.
- Service contract
Code sent by SMS
481927Signed Verified2Sign your contract online
Read the contract, then confirm with a one-time code by SMS or email. No paper, no meetings.
- First patientA. Marino58High feverStart consultationDr. Bianchi joined Live3
Start your first consultation
Register a patient, give them a risk code and bring in a doctor on video, straight from the console.
Across Italy
Telemedicine for care facilities anywhere in Italy
MaxMed is online, so any facility in Italy can bring a doctor to its patients by video.
- Built for care facilities
- Operators register patients and bring in a doctor from one console.
- Doctors on video
- Doctors set their availability and join consultations wherever they are.
- Handled in real time
- Video consultations, triage and emergencies, live on both sides.
- In Italian
- The whole console is in Italian, from patient records to invoices.
Send us a request with a few details about your facility. Our team reviews it, then you sign your contract online with a one-time code sent by SMS or email. Once it's signed, your operators can log in and register patients.
Doctors on MaxMed set their availability in the platform. When you start a consultation, the patient goes into the queue, an available doctor is assigned and joins on video. Each doctor sees the patients assigned to them and the history of their consultations.
Your operator raises an emergency from the console in one tap. It's marked by priority, a doctor is alerted straight away, and it stays open until the doctor resolves it with notes. Call recordings are kept, so you can play them back later.
The doctor issues the prescription during the consultation. It's linked to the patient and shows up in your prescriptions list, with pending deliveries highlighted. You can also download a monthly prescriptions report.
Your facility pays a subscription. Your invoices and subscription status are kept in one place in the console, ready to view or download at any time. Discount coupons can be applied to subscriptions.
Yes. The console has statistics you can filter by date, a calendar with every consultation, and a monthly count of consultations per patient that you can download.
Yes. MaxMed runs training courses for operators, with attendance and progress tracked lesson by lesson. Scholarships are available to reduce the cost of courses.
Yes. The equipment section keeps an inventory of your medical devices, with details and usage statistics, next to your patients and consultations.
Yes. The whole console is in Italian, from patient records and consultations to contracts and invoices.
Security & privacy
Built to handle patient data
How MaxMed protects your patients, your team and your payments.
Access by role
Admins, operators, doctors and managers each see only what their role allows.
Contracts signed with a one-time code
Every contract is confirmed with a code sent by SMS or email, with no paper involved.
Payments through Stripe
Card payments and doctor payouts run through Stripe and Stripe Connect.
Book a demo
See MaxMed with your own team
Leave your details and we'll set up a demo for your facility.
- A walkthrough of the operator console, with your own workflow in mind
- How triage, video consultations and emergencies work day to day
- Answers on contracts, billing and getting your team started
- Help sending your onboarding request
For doctors
Consult from anywhere. Get paid for every hour.
Paid for every hour
Your hours are tracked from the moment you start a shift, with a reminder after 5 minutes of inactivity.
A clear report every month
Hours, hourly rate and total for the month, ready to view or download.
Paid your way
Receive payouts by bank transfer or through Stripe Connect.
Your schedule, your call
Set your availability, see colleagues' schedules and take consultations from the queue.
Apply to join the MaxMed network
Bring a doctor to every patient with MaxMed
Book a demo and we'll walk your team through it, step by step.